Changes and returns

We give you 90 days to return your order. As long as your garment is not worn, washed and in good conditions.

How to proceed for a return or change of size?

1.The product has arrived damaged or defective: write to [email protected],tel:+15857107878.retrievedmagnetic.com and we will send you the product again completely free of charge and without shipping costs.

2. If you're not convinced about the product, it looks small/big, or you just have just changed your mind: Return it to us with the delivery note indicating if you want to replace it with another product or if you want the money's refund and send you can send to any of these 3 addresses:

retrievedmagnetic

Pedro Muñoz Torres, Nave 7, 41006 Seville (Spain)

 

retrievedmagnetic Amsterdam

Muntplein 4, 1012 WR . Amsterdam (Netherlands)

 

Citees Colonia Hohe

Hohe Strasse, 112 - 50667 Colonia (Germany)

 

 

When we receive the products we will give you a code so that you can make a new purchase without any additional costs.

The costs of sending us the T-shirts at the warehouse are at your expense, but once we receive the package and send the new shipment, we will assume those shipping costs, so the shipping costs are shared between both parts.


If you want the refund of the money, we will make the refund using the same payment method from which the purchase was made.